Join the XO Team

Join The xomarshmallow Team

We are growing and we’re looking for hard-working, motivated individuals to grow with us. Our team is fun, fast-paced, and detail-oriented. We value organization, motivation, and a high work ethic. Do you dream of marshmallows? Ready to join the XO fam? Check out our open positions below to apply. XO Marshmallow is an Equal Opportunity Employer.

Join The xomarshmallow Team

We are growing and we’re looking for hard-working, motivated individuals to grow with us. Our team is fun, fast-paced, and detail-oriented. We value organization, motivation, and a high work ethic. Do you dream of marshmallows? Ready to join the XO fam? Check out our open positions below to apply. XO Marshmallow is an Equal Opportunity Employer.

HIRING - AMAZING CAFE MANAGER POSITION (Chicago)

XO Marshmallow is growing and we’re looking for hard-working, motivated individuals to grow with us. Our team is fun, fast-paced, and detail-oriented. We value organization, motivation, and a high work ethic. Do you dream of marshmallows? Ready to join the XO fam? Don't wait - APPLY NOW. XO Marshmallow is an Equal Opportunity Employer.

Currently seeking a Cafe Manager! The role of Cafe Manager is essential to the success of XO Marshmallow. The Cafe Manager is in charge of the cafe operations, team training, and cafe customer service.

As the CAFE MANAGER, you will:

- Have consistent working knowledge of all cafe products, procedures, and packaging standards to maintain seamless customer experience.
- Conduct interviews, hire, and train staff to XO Marshmallow standards.
- Establish new training modules, improve handbook, and cafe operations.
- Create and maintain schedules in When I Work, keeping labor budget in mind.
- Complete weekly inventory, and keep track of cafe needs to improve ordering; eventually take over ordering for cafe.
- Support staff and owners during peak times and during busy 4th quarter (holiday)
- Assist Owners and Executive Pastry Chef in additional duties when needed.
-Uphold COVID-19 safety guidelines and procedures.

Job Requirements:

-At least 1 YEAR Food Service Management experience
-Must have ability to work Days, Nights, and Weekends
-Established understanding of food safety standards
-Organized, ability to train new staff, run specials, and work in a busy environment
-Able to lift 50lbs, and stand for 8hours
-Demonstrated excellent customer service experience
-1 year Barista experience preferred
-High school diploma or equivalent (GED)

Apply Now

XO Cafe Staff

Join the XO team! Our cafe is looking for energetic employees who exemplify the brand, have a can-do attitude, and have a passion for making s’mores. 

As an XO Cafe Staffer, You Will:

Be the first engagement a customer has with our brand.Support our production team by packaging product, preparing orders, and setting the online team up for success.Handle retail merchandise, including stocking shelves, receiving orders, and ensuring the retail areas are in pristine condition.Prepare a variety of food and beverage items, including s’mores, frozen and hot cafe drinks, and seasonal specialty items. Uphold food safety protocols as set by the state and local government agencies.Provide exemplary customer service at all times.

Job & Education Requirements:

At least 1 Year food service experience, cafe preferredMust have ability to work Days, Nights, and WeekendsEstablished understanding of food safety standardsAbility to work in busy, fast-paced environmentAble to lift 50lbs, and stand for 8hoursDemonstrated excellent customer service experienceStable work historyHigh school diploma or equivalent (GED)

Apply Now

Wonderland Productions Staff

Ever want to work in a marshmallow wonderland? We are looking for dedicated professionals to join our expanding production team. 

As Production Staff, You Will:

Work - sometimes late nights, sometimes weekends. Marshmallows are a multi-day process and require going the extra mile.Directly report to our Executive Chef and Owners. Assist with a multitude of projects, including marshmallow-making, baking graham crackers, cookies, making OMG, etc.Clean all kitchen equipment, and keep kitchen up to full food safety requirements.Assist Chef in other duties as assigned

Job Requirements:

At least 2 years professional culinary experience, pastry preferredMust have ability to work Days, Nights, and WeekendsEstablished understanding of food safety standardsAbility to work in busy, fast-paced environmentAble to lift 50lbs, and stand for 8hoursDemonstrated ability to work well in a team environmentStable work historyHigh school diploma or equivalent (GED)

Apply Now

Internships

We have had many successful internships in the past, ranging from Cafe Operations to Social Media. We offer college credit, experience, and one-on-one mentorship with the owners. Looking to learn? Submit your resume and cover letter to hello@xomarshmallow.com for consideration. We accept internships on a rolling basis.